Customers have 10 days from the date received to contact Downtown Camera to request a RMA. Once the RMA is approved the customer will arrange shipping in a timely manner. Shipping will be at the customers expense.  All items returned without a RMA number will be sent back at the customer’s expense.

Restocking charges and repacking charges may be applied and will only be assessed upon receipt of the camera. This does not apply to products that arrived in a non-functional manner. 

Returns may also be done in store with your receipt.

EXTENDED WARRANTY PROTECTION PLAN

***Please call or e-mail us for more information***